We're searching for a dedicated and driven Specialist to join our vibrant Customer Management team in Pune. In this role, you will be the first point of contact for our valued customers via inbound chat. Your primary responsibility will be to provide exceptional customer service by addressing their inquiries in a timely and effective manner. You will also play a crucial role in identifying customer needs and delivering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for communication? Do you thrive in a fast-paced environment where you can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with accurate support via live chat. You'll resolve a variety of customer inquiries, ensuring their delight.
- Develop your customer service expertise.
- Collaborate with a talented team of professionals.
- Gain valuable experience in the service industry.
If you are ready to make an impact, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for addressing customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then explore this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, helping them with their queries through live chat.
- Responsibilities include:
- Proactively interacting with customers via live chat
- Providing prompt and efficient solutions to customer requests
- Updating a courteous and professional demeanor at all times
- Coordinating with other teams to provide seamless customer service
If you are a team player with excellent interpersonal skills, and a strong work ethic, we encourage you to submit your application! This is an amazing opportunity to grow your career in customer service while playing a role in a dynamic company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a service-driven individual with outstanding communication skills? Eclerx more info is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will assist with questions in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a love of customer service? Do you thrive in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing timely and friendly support via live chat. You'll be responsible for resolving customer inquiries, diagnosing issues, and providing a positive customer experience.
We offer a supportive work environment with opportunities for advancement. If you are excited to make a contribution, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a keen eye for detail and a desire to provide exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the initial point of contact for our valued customers. You will handle their inquiries in a efficient and friendly manner. Your customer service skills will be essential in building positive customer interactions.
At Eclerx Pune, we strive to create a collaborative work environment where you can develop both personally and professionally. We offer competitive compensation and benefits packages, as well as chances for personal advancement.
- If you are a driven individual with a powerful work ethic and a genuine desire to make a meaningful impact, we encourage you to apply!